Terms and Conditions
Please review the following Terms and Conditions. GardenTones is for the exclusive use of persons and businesses wanting to view or purchase retail goods and services from GardenTones.

Shipping Info
International shipping Info
Returns, Exchanges, and Cancellations
Privacy Policy
Acceptance of Terms

Shipping Information

Customers ordering online often wonder about the shipment of their purchase. Time of delivery and method of shipment depends on the products that you ordered. Below is some additional information on our shipping practices. Please contact our shipping department for clarification and questions on shipping at 1-866-272-6773 or customerservice@jmxusa.com.

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International Shipping Now Available!

We have partnered with Bongo International Parcel and Mail Forwarding to service our international customers.

Bongo International provides its customers with their very own US address (not a P.O. Box). Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system where you can consolidate them with other orders.

This process saves international customers up to 82% off typical international shipping rates.

Step-By-Step Order Guide:

  1. Shop for your items on our website and add them to your cart.
  2. Setup your Bongo International account by clicking the below image.
  3. After signup, Bongo will provide you with your very own US address.
  4. Back at our site, proceed to checkout.
  5. Enter your new US address supplied by Bongo as both your BILLING and SHIPPING Address.
  6. Use the credit card that you have on file with Bongo as the payment method... No Exceptions.
  7. Choose your domestic shipping method, and Place Order.
  8. Once completed, finish your verification process with Bongo.
  9. Bongo will take over from here, so communicate directly with them for delivery of your order.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started!

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At GardenTones, we are committed to maintaining a secure and user-friendly web site so that you can shop with ease and peace of mind. Please refer to our General Information section for more information on payment and shipping options to make purchasing from us a satisfying shopping experience.

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Returns, Exchanges, and Cancellations

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We have made every effort to accurately show the colors of our products that appear on the websites.  Colors may vary from how they come out on our website depending on customer's computer monitor.  We cannot guarantee that customer's monitor display will be correct.  In some cases, color and finish samples of the materials are available.  Please contact a sales representative at 1-866-272-6773 for assistance.

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Privacy Policy

We respect our customers' privacy and understand their concerns regarding how their personal information is collected and used. We believe that our customers' personal information is their private property and are committed to protecting it. Please refer to our Privacy and Security section for a complete statement of our current privacy policy.

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Acceptance of Terms

Customer use of GardenTones.com is governed by our Terms and Conditions.  Use of GardenTones.com constitutes a customer's agreement and acceptance to all our Terms and Conditions. If you do not accept and agree to these Terms and Conditions, please do not use GardenTones.  These Term and Conditions are legally binding.  We may modify our Term and Conditions at any time.  Revisions will be posted to GardenTones.com and will be effective at that time.  Please review our Terms and Conditions often for updates.

1877 Porter Lake Drive
Sarasota, FL 34240
Email: customerservice@jmxusa.com
Phone:  1-866-272-6773
Fax:  941-377-7870

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Last updated 9/15/2011.

Last updated Friday, August 3, 2012.
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1877 Porter Lake Drive, Sarasota, FL 34240, U.S.A.
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